The assistant is thought to be the Robin to a Sales Batman, the trusted buddy.
The name of the app is an alliteration: outReach – Robin, which makes it easy to remember and also happens to be a known trope in comics. The character’s true identity hasn’t been revealed, duh!
The little buddy was designed to have dynamic and friendly characteristics. The intention was for the user to create some sort of attachment to him, which should make using the app every day more enjoyable.